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Marlboro - A store not honoring coupons and specials

I went to the speedway on merchant street in Florence Ky 41042 to buy cigarettes on there two pack special, as I have for years. The employee told me she wouldnt do it because she had a line. We told her we would wait until the line was gone. She was very rude and said she wouldnt sell the special to us at all. That is 3 cartons of cigarettes lost. So I called their corporate and they said they would file a complaint but he couldnt make the employee sell us the cigarettes. We buy at least 10 cartons of Marlboros a month and I am just so dissatisfied with the service I received from that store. And I didnt get to buy the marlboros

User's recommendation: Don’t go to speedway in Florence my on merchant street.

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2 comments
#2053093

I would leave a review on their Google listing, contact management at the store and if not satisfied contact corporate office. Ask if they mind you walking around with a sign outside business about their lousy service. Good luck

#2076031
@Jazman Hct

Yes they used to be a great company they sent great gifts. Years ago I received a coat, backpack, steel ash trays cupholders, cookbooks all things I have today and that had to be 20years and somethings less than 10 years ago, hate to hear they falling so far down.

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ID
#2750087 Review #2750087 is a subjective opinion of poster.
Product
Marlboro Coupon
Pros
  • I love marlboro cigarettes
  • Love marlboro
Cons
  • Years of giving up on rewards thru internet crap
  • Rewards
Loss
$150
Preferred solution
Price reduction