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Verified Reviewer
New Reviewer

Palace Premier - Company stole $10,000.00 for upgrade and did not give what was promised to me.

I upgraded my account from Palace Resort to Palace Premiere, so the accommodation would allow me to bring family on vacation. We upgraded at the resort. Put down $10,000.00 to do so and set up a payment plan for the rest. We arrived at Palace with our family. Our accommodations were not available. They stuck us in a room outside a bar.

User's recommendation: Never do business with the company unless you have a lot of money to throw away.

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ID
#2749580 Review #2749580 is a subjective opinion of poster.
Location
Benito Juárez, Quintana Roo
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Palace Resorts - Took my $10,000 upgrade money and did not give me what was promised.

Palace lied to me. Flat out lied to me to get the 10,000 down payment on an upgrade. Tried repeatedly to contact. They leave you after they have your money.

User's recommendation: beware beware ripoffs ripoff artists.

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ID
#2749562 Review #2749562 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • All of them at palace are cons
Loss
$10000
Preferred solution
Full refund