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Avast Software - Refund on software

It's been 9 days, but I did not yet receive my Refund. Why does it take up so long? I received emails from the Avast that I should be receiving the money within 7 days, but I did not receive any money.
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ID
#2745198 Review #2745198 is a subjective opinion of poster.
Pros
  • Software works
Cons
  • Poor customer service
Preferred solution
Full refund