Elissa B Xnr

Etsy - Haven’t received my order

I ordered a pair of shoes from Etsy and the seller told me it would take over a month too receive it I have already waited two days over the expected time and I still havent received my purchase. The item was shipped in July 1 and was supposed to be here by the 3rd of August but I still havent received it. When I went to file a complaint with the seller, I was informed that the seller was no longer selling on Etsy. When I tried to open a case with Etsy, it didnt work. I would appreciate some help and either to revive the product I purchased or my money back, thank you.
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Loss:
$84
Cons:
  • Fake items claimed as real
  • Bad costumer service
  • Total lack of communication with seller

Preferred solution: Deliver product or service ordered