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Shapermint - Incorrect order

Original review updated by user Sep 08, 2021
I received someone else's order. I want MINE!! Tried calling customer service but only got a recording repeating same thing and they hang up.
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1 comment
#2059820

Really sorry about the mix-up, Georgianna. We'll make things right, be assured that you will get what you have paid for. For us to check this, please drop your order info here: : https://m.me/Shapermint?ref=w15260442

ID
#2851713 Review #2851713 is a subjective opinion of poster.
Pros
  • Great quality
Cons
  • Bad customer service
Loss
$24
Preferred solution
I would like to get MY order!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shapermint - Incorrect order

I received someone else's order. I want MINE! Tried calling customer service. I only got a recording repeating the same thing and they hang up.
View full review
1 comment
#2059821

Really sorry about the mix-up, Georgianna. We'll make things right, be assured that you will get what you have paid for. For us to check this, please drop your order info here: : https://m.me/Shapermint?ref=w15260442

ID
#2851665 Review #2851665 is a subjective opinion of poster.
Pros
  • Great quality
  • No pros
Cons
  • No contact number
Loss
$24
Preferred solution
I received someone else's order. I want MINE!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shapermint - Money taken from my bank account

A strange debit amount was taken from my bank account!!! Why?!?! I want it fixed!!! I'm not or ever had been a member. I bought 2 camis from an advertisement 1-2 years ago and this is the first time I have seen this!!! I want it back!!! If it's not fixed and refunded, you will be losing a customer, which would be a shame since I love my camis!!! Refund!! Fix this!!!
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1 comment
#2043419

Hi, Georgianna. Let us look into this & set it right for you. Please message us your email through this messenger link http://m.me/shapermint If this is the Shapermint Club Membership, we can cancel it for you & refund the charges as well.

ID
#2742561 Review #2742561 is a subjective opinion of poster.
Pros
  • I like the products
  • Quality product from previous order
Cons
  • Contact us option is difficult
  • No customer service at all
  • No coustmer service
Loss
$5
Preferred solution
4.99 has been debited from my bank account