Lori C Lbd

Woman Within - Amazingly slow shipping and horrible customer service

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Unfortunately, I will not be purchasing from this website again. Original order placed on 6.28.2021. I very carefully only chose items that were in stock, as I had a timeline to worry about. Two of the items have just arrived today, 8.4.2021. When I realized these two items were going to arrive far later than I needed them, I phoned to cancel the items as they had yet to ship. I was instructed not to worry, I would be able to return these late items at Woman Within's cost. Today, 8.4.21, per their agent Maria(?), that is not how things are done there. Maria continually spoke over me, what a strange way to make a customer happy. Furthermore, when I asked for a supervisor, Maria (?) denied the existence of supervisors. Maria reflects the Woman Within customer service, which I found to be completely untrustworthy.
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Loss:
$10
Cons:
  • Never received orders
  • Return and exchange policy
  • Promo code did not work

Preferred solution: Full refund

User's recommendation: Pass. The old saying...sometime you pay for the cheap.