New Reviewer

Martin Guitar - No More Martins

I too am done with buying C F Martin guitars.Bought a 3600 dollar HD28V new.The case handle binds everytime I use it and will eventually break. The B and E strings sounded like a sitar unless you used 13 guage strings which are way too heavy.The cheaply made open backed tuners wont stay tight.Contacted customer service and even wrote directly to Freddy IV.No response.Had to have nut replaced to accept light gauge strings.Now have to replace tuning pegs.Costing me 400 dollars to make it playable.Notice their new guitars using Schaller tuners but Martin wont acknowledge or replace the previously issued *** ones.Next one will be a Taylor or Gibson.
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ID
#1225140 Review #1225140 is a subjective opinion of poster.
Location
Nazareth, Pennsylvania
Product
Martin Guitar Acoustic Guitar
Cons
  • Bad experience
Reason of review
Poor customer service
Loss
$400
Preferred solution
Let the company propose a solution