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Best Buy - Order delayed

Hi, I've acquired an Apple device on July 27th, however until today August, 4th, the item did not arrive, and I just see a delayed message, without further details about delivery, I do have a planned travel for the next Saturday, where this item is a gift, however due to current situation I'm losing the hope to take this gift. How can delivery date change too often and the product not be delivered, and to get this situation worst no estimate date is longer showed, what is going on with my order, I am in need of support, please help me! Thanks, Robson
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#2740322 Review #2740322 is a subjective opinion of poster.
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