New Reviewer

BrandsMart USA - Bad customer service- The worst I've experienced

Update by user Aug 03, 2021

I've immediately noticed the review says resolved - This is right after I submitted. How can that be if no one even contacted me???

Original review posted by user Aug 03, 2021
I've been trying to reach a manager at Palmetto store for help with a washer that was scheduled for delivery today but when they arrived, this could not be done because the stack I paid for was not available. I called and was placed on hold for hours without help. Now I will have to be rescheduled and take another day off!!!

User's recommendation: Purchase with caution.

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ID
#2738212 Review #2738212 is a subjective opinion of poster.
Location
Miami Gardens, Florida
Cons
  • Worst customer service
  • Customer service
  • Worst customer
Loss
$300
Preferred solution
Let the company propose a solution