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Amtrak - Bought wrong ticket

Amtrak - Bought wrong ticket
I purchase a round trip ticket from New York Penn Station to Baltimore MA. Penn Station and unfortunately a didn't notice the return ticket was for 5:20am which I wanted 5:20pm, but I never used the web to buy a ticket, so this process was new to me , I tried calling but the only response was Automated which I couldn't get all my questions answered. But never the less I screwed up, I'm still waiting for a response from Amtrak. on a responce from Amtrak waiting for a respo Amtrak

User's recommendation: I would recommend that if your not sure and a first time purchasing a ticket to try and get a live Agent to speak with.

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ID
#2737919 Review #2737919 is a subjective opinion of poster.
Loss
$129
Preferred solution
Full refund