Susan H Itx
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Susan H Itx
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Verified ReviewerCandlewood Suites - Terrible awful place
Original review Aug 02, 2021
I checked in at Candlewood Suites through no fault of my own. The Holiday Inn in Elgin, IL was booked solid. I checked in on a Monday morning. The next morning when I got up early to do a small load of laundry, a drunken guest accosted me verbally in the lobby and followed me around from place to place breathing alcohol fumes in my face. I had to call the Elgin Police. The rooms are dirty, I have been there a week and the room was never cleaned. You have to change your own trash bag and toilet paper. The revenue manager, Harin rude and uncompromising.
Loss:
$1200
Cons:
- Cheap toilet paper and kleenex
- Nail holes in baseboard
- Dirty facilities
Preferred solution: Let the company propose a solution
User's recommendation: Stay away
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