Nicole L Snn

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Jared - Return

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Updated by user Sep 01, 2021

Jared has never contacted me, and they will not let my return the ring for a full refund even though I am allergic to the metal. They do not care about me, only my money!!!!!!!!

Original review Aug 02, 2021
Hello. I purchased a custom, Platinum, ring in May.

I only wore it a few times, and each time my finger would react to it badly, with blisters and puss oozing out of them. I'm allergic to metal now and I also have a bad bowel problem to where I can not travel to the store 60 miles away.. Since I cannot wear metal rings, its a total waste of my money to keep paying on this. Its not easy living my life and this has made it worse.

Could you please send me a return box and label soo I can get my money refunded fir the payments Ive made and the extended service plan?? It would be nice if something would go right just for once in my life. Please HELP and try to put yourself in my place and see how frustrating it is.

I know that something can be done, and that you want to truly help me out here. Please have a heart and make an exception just this once.
Sincerely,
Nicole Larson
View full review
Loss:
$5951
Pros:
  • Friendly staff
Cons:
  • Everything about the experience
  • Poor problem solving skills

Preferred solution: Full refund

User's recommendation: Don't trust Jared Jewelers. They don't care about you!!

2 comments
Guest

I don't know their return policy but if they won't do a refund or exchange, trying selling it.

Guest

Why would you expect a customized item to be returnable?

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