Rodger M Pyr
Profile Info
New Reviewer
Rodger M Pyr
magicJack - Horrible Customer Service/Technical Support
Service stopped working 3 months ago. Attempts to contact technical support were useless as no one answers the hone numbers provided nor does their "live chat" option actually provide a "live" person to chat with just a virtual assistant who directs you back to the phone numbers or their web page which is not supported. I have been attempting to cancel my service and calls and web page is useless. not D
Loss:
$20
Pros:
- When it works it is great
Cons:
- Poor or no customer service
Preferred solution: Apology
User's recommendation: Do not use them if you desire or need any customer support
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