Hendrik d Axo
map-marker Los Angeles, California

Employees of Goodwill at Robertson and Ellis are consistently rude

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I visited the " drop off" center at above location on 7/29/2021 at 11.21 AM. There were no other customers at the location.

The lady ignored me for a while and then told me where to put my bags; I asked her for a receipt for 5 large bags with clothes, that I donated some time ago, because I never received the e-mail documenting the donation. She said that it was too long ago, Then she noted a tiny dirt spot on on a woolen car seat cover , otherwise clean, with a purchase price of $150.- and told me to take it back.

I have donated to The Goodwill on Robertson near Beverlywood ,now closed ,for many years.

The employees were always nice and polite.

In contrast to the Robertson and Ellis, where they are mostly rude. price of over $150.-chase price ofsmall 1 spot on one donated item a

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Pros:
  • Convenient locacation
Cons:
  • Poor service

Preferred solution: Let the company propose a solution

User's recommendation: Find a better place to donate .