New Reviewer
American Home Shield is not the company it once was. I have been without hot water since July 1 2021. I filed the claim on July 1. It is now July 29. At first they assigned a contractor who responded quickly and determined that my hot water heater needed replacing....
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ID
#2723010 Review #2723010 is a subjective opinion of poster.
Product
American Home Shield Home Warranty
Cons
  • Lack of customer service and lack of contract fulfillment
Preferred solution
Either honor the contract and replace with like item (80 gallon Water heater) or provide a cash in lieu offer that at least comes close to enabling me limit my cash out of pocket expenses.