New Reviewer

Aetna - I have had issues getting a claim reviewed properly and follow up

Dental Claims that were not processed correctly. I have been given information that they would re process. I requested a copy of EOB because I have issues with accessing a computer. They don't follow up.

User's recommendation: Go with another company especially if you have to use other services besides.

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#2720736 Review #2720736 is a subjective opinion of poster.
Preferred solution
Have someone from Management contact me and would like Senior Management to know about the issues that customers are experiencing