Bryan B Awr
Profile Info
New Reviewer
New Reviewer
Friday night my fiancee and I saw the last showing of tomb raider we were 2 if 4 people in the theater and the last to leave. Upon leaving i had my hands full with my empty popcorn bucket and large soda that i intended to refill since i had paid $15 for it. With no...
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ID
Location
Corona, California
Service
Regal Cinemas Customer Care
Reason of review
Poor customer service
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You assume you lost it in the theatre, itself, but you made no mention of verifying it was in your possession when you sat down. Who’s to say it didn’t fall from your pocket as you were walking in the hallway?
Or if you went to the restroom?It’s possible that the overnight cleaners took your wallet, but it’s also possible you left it somewhere else, even at the Concession stand for another customer to pick up.
To state that the cleaning crew definitely took it without any evidence to back up that claim is a baseless accusation. And unless the theatre has cameras in the auditoriums, which is rare, there’s nothing they could possibly investigate.