Awful job from Nail Studio @ Eastview Mall, Victor, NYS
I just got my nails done at Nail Studio by JC Pennys at Eastview Mall in Victor, NY; it was a complete waste of money. The woman who did my nails first wouldnt cut my big toenail as short as i like it, i wasnt asking her to do anything that is unreasonable, i just happen to like my nails cut really short. Then, when she was putting on my acryllic tips, and she put on a few of them crooked-- as in like obviously crooked-- then she filed most of them crooked, and didnt do any sort of manicure type thing, which one would assume comes with a $40+ "full set". to have her cut my cuticles, i got charged another $5, not much, but it adds up, and i just got my first paycheck ever, today, so money is tight. (i'm still in high school too, and my senior ball is fast approaching, so money is extra tight especially). when i asked her to paint the tips down to a certain legnth, a bit farther then they would normally do, she didnt do it evenly, all the nails are painted to a different legnth, and the "french" cost an extra $10 too, but she didnt even paint the entire tip of the nails at all-- let alone, the entire tip, to the right legnth! amazing that i would want my nails to be uniform. also, this place is known to harrass you about if you want a design or glitter, both of which cost more. this lady asked me about 10 times if i wanted a design or glitter, even after i told her i didnt. i'm so furious, that tomorrow i'm going back and complaining-- the mall was closing when i left-- and demanding they *** these nails -- so i can get them redone at the place i usually do, which was closed today-- and demanding they give me a full refund, because this is just awful. me and my mom have had problems with this specific woman before-- her name is Cass-- but this is just ridiculous, and i'm not letting this go. JSYK: my total bill was $77 + $15 tip-- my mom had to cover the last $8 and the tip, and she tipped 20% because she didnt yet know how furious i was. thats $77 for "french" tips, acryllics with a colored tip instead of white. and a pedicure. and the tips are awful!
Rochester, New York
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