Jack S Okp
Sears Auto Center - Due hard battery died
Sears has the absolute worst telephone support. Loops within loops of auto voices with no ability to choose an option to talk to a general customer service rep, which I needed. Then once you finally find a combination of selections to talk to a human, the person gave me a number to call that was no longer a working number. Speaking of which, the web was full of 800 / 866 / 877 phone numbers on various Sears websites that no longer go to Sears entities. One number went to a law firm, another to a home improvement co. Sears give it up if you dont want to provide first class support.
- Every possible con you can think of
Let the company propose a solution
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