Becky B Ecd
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Becky B Ecd
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Verified Reviewer | Pemberton, New JerseyDunkin Donuts - VERY RUDE EMPLOYEES AND MANAGER
Worst experience of my life with store 119 , Ive never had someone laugh at me because I got the wrong drink and they refused to help me. Instead I was told if I wanted that drink I would have to pay for it and they was not fixing it . And then laughed
Loss:
$5
Cons:
- Rude managers
Preferred solution: Full refund
4 comments
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Why do you want a full refund. You should only get a refund for the wrong drink.
It was the wrong drink. When I tried to take it back and get the drink I originally asked for I was denied and told if I wanted the drink I originally asked for I would have to pay for it.
If you want a refund only on the drink do not put full refund.
Thanks for asking , it really made me upset and I’ve never experienced anything like that . Thanks for reading and allowing me to reply it .
I’m still really upset and shaken from it because I wasn’t asking for anything but the drink I asked for and literally brought the wrong one into the store .
I became so upset I just started crying because I didn’t understand why a manager and thier employee would laugh at that . So I ended up paying for the right drink and threw away the wrong one .