Becky B Ecd

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Verified Reviewer
| map-marker Pemberton, New Jersey

Dunkin Donuts - VERY RUDE EMPLOYEES AND MANAGER

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Worst experience of my life with store 119 , Ive never had someone laugh at me because I got the wrong drink and they refused to help me. Instead I was told if I wanted that drink I would have to pay for it and they was not fixing it . And then laughed

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Loss:
$5
Cons:
  • Rude managers

Preferred solution: Full refund

4 comments
Marikay Sne

Why do you want a full refund. You should only get a refund for the wrong drink.

Becky B Ecd
reply icon Replying to comment of Marikay Sne

It was the wrong drink. When I tried to take it back and get the drink I originally asked for I was denied and told if I wanted the drink I originally asked for I would have to pay for it.

Anonymous
reply icon Replying to comment of Becky B Ecd

If you want a refund only on the drink do not put full refund.

Becky B Ecd
reply icon Replying to comment of Marikay Sne

Thanks for asking , it really made me upset and I’ve never experienced anything like that . Thanks for reading and allowing me to reply it .

I’m still really upset and shaken from it because I wasn’t asking for anything but the drink I asked for and literally brought the wrong one into the store .

I became so upset I just started crying because I didn’t understand why a manager and thier employee would laugh at that . So I ended up paying for the right drink and threw away the wrong one .

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