Mark t Ucx
Aspen Dental Portsmouth NH
Aspen Dental, Portsmouth, NH final cost were in excess of 50% higher than the initial estimates. The estimate was given as a single amount, not a range. In any business or medical transaction I have personally been involved in, if there was a probability of a range of cost depending on certain reasonable unknowns this was stated in the estimate. After a discussion with the business manager I was refunded $200. But this did not bring my final costs to within 20% of the estimate, which I would have considered reasonable. In a follow up meeting with the dentist/owner he, first, chastised the business manager for giving me the $200 refund and then refused to consider another reimbursement. Aspen Dental's business practices are deceptive and misleading.
Hampton, New Hampshire
Aspen Dental Manager
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