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Aspen Dental Portsmouth NH

Aspen Dental, Portsmouth, NH final cost were in excess of 50% higher than the initial estimates. The estimate was given as a single amount, not a range. In any business or medical transaction I have personally been involved in, if there was a probability of a range of cost depending on certain reasonable unknowns this was stated in the estimate. After a discussion with the business manager I was refunded $200. But this did not bring my final costs to within 20% of the estimate, which I would have considered reasonable. In a follow up meeting with the dentist/owner he, first, chastised the business manager for giving me the $200 refund and then refused to consider another reimbursement. Aspen Dental's business practices are deceptive and misleading.
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2 comments
#367345

IWent to aspen dental for pain. In the end They said my estimate was $12254.00 I couldn't even believe it needless to say I won't be returning

#238602

I have been charged more then I agreed on because they applied my daughters dental work to my Care Credit Card.I had a dentist that could not understand a simple question and apparently didn't speak or understand English which would be handy if they want to communicate with me. I have been sold the most exspensive tooth paste ever made.

Some of us get sucked in because we are poor shame on those who take advantage of that.

I have never seen the same person working there twice. I don't know where they come from or where they go. It seems like a training camp for real jobs.

I now have a real dentist where I know him and his staff.

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ID
#180121 Review #180121 is a subjective opinion of poster.
Location
Hampton, New Hampshire
Service
Aspen Dental Manager