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Roblox - Issues buying Robux

The last few times my daughter has tried buying robux with a apple card, an error pops up and shes not able to do it. Now Ive been trying to contact roblox about this situation for 2 days. This is very frustrating as a parent that it is taking this long for me to resolve this problem
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ID
#2707355 Review #2707355 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution