Leslie H Uhe

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| map-marker Fayetteville, North Carolina

Marcos Pizza - Serious health code/covid violations

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My food order from Marco's order was delivered to the wrong address. Rather then replacing the order with a fresh order. The driver went to the other house and retrieved the miss-delivered order and then brought it to my home at 730. *It had the original crumpled receipt attached with the 551 time attached to the now ice cold congealed pizza. I spoke to the restaurant and advised them of the mix up, specified I wanted a fresh order made and they said of course. This did not happen. A fresh order was not delivered and I can not feed my family food that went to another home, was opened and perhaps touched, coughed on whatever. Disgusting. **This is a huge health violation and certainly not COVID certified. I will never order from this business again. These dirty practices put all their customers and community at risk. I have reached out several time to the business. I have let them know what happened and requested a refund for the order that was disposed of. I have had no response. I still have the original receipt. This needs to be investigated and addressed.
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Loss:
$34

Preferred solution: Full refund

User's recommendation: Avoid, until restaurant make safety updates