New Reviewer

OptumRx - Rude agent

I called to figure out some information for getting my RX through them since I have new insurance, and the guy that helped me was not friendly. First he told me that it was just impossible for me to get my RX in time from them, which, I think could have been worded nicer? Then he told me I was making things too complicated when I didnt understand what he was telling me. It was rude and I corrected him.
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ID
#2705706 Review #2705706 is a subjective opinion of poster.
Service
Optumrx Customer Care
Pros
  • Cost and delivery
Cons
  • Incompetent employees
Preferred solution
Apology