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Smartstyle - Turned away due to conflicting information between on-line and live

I made an appointment, confirmed online and showed up at the Walmart location. I was approached at the door by busy/harrassed looking hairdresser to inform me that my 3:45 appointment is false. She is leaving at four and cannot help me. Accordingly, she already informed head office of this continued discrepancy (happens a lot-apparently_apparently) fact

User's recommendation: do not book here - this is actually my second bad experience (prior to haircut) 1 pre-pandemic 2 post-pandemic.

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#2699166 Review #2699166 is a subjective opinion of poster.
  • Do not want to do your hair
Preferred solution
I wish for your service to improve - a phone would have sufficed in passing on the information that no hairstylist is available at the appointed time.