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Marine One Of Canada - Defective River Hawk Boats (RH Boats)

Update by user Mar 21, 2018

Just to clarify, we purchased a New RH Boat with a lifetime warranty in 2014. Identified the defects after 20 hours of use, and returned the RH Boat to the dealer.

The manufacturer did not repair it correctly and before receiving it we had a Marine Surveyor survey the boat and we refused to accept the repairs based on the findings.

Dealer (Marine One) and Manufacture (Ameriflex) refuse to honor life time warranty and stand by their brand. We have been in litigation for four years and have decided to share our story in hopes others will not live our nightmare.

Original review posted by user Mar 20, 2018
Based on employee of Marine One recommendatons, we purchased a new 2014 Grey River Hawk Renegade from Marine One in Langley, BC. The Boat was manufactured by Ameriflex Engineering. After 20 hours of normal use we realized that the boat was defective. The materials used to design the boat are inadequate and continue to deteriorate at an accellarated rate. This type of defective damage should not be present on a new production Vessel. A full Marine Survey was conducted immediately upon accessing the situation that is confirming the defects. Ameriflex Engineering LLC has not stood by its Brand or honoured the Life Time Warranty. Ameriflex has now applied for Chapter 11. If you are thinking of purchasing an RH Boat please do your homeowork on the boats, get a Marine Surveyors report, and fully research both your dealer and the manufacturer. I would hate for someone else to suffer through this mess. I am now in litigaton and a very pissed off consumer.
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4 comments
#1449169

I'm confused : QUOTE : "new 2014..." -- today being 2018, I'd like to know if you purchased the subject item in late 2013-**** or is it "new to you" and already nearly 5 years old ? A five year old boat could be anything ; old, worn, wrecked, badly maintained, poorly engineered or manufacturing issues becoming critical, repossessed, jury rigged, Frankenstein, you name it. SUGGESTION : forget the trauma and just get it fixed or sell it off.

#1449268
@Lester

I think they have been in litigation with Ameriflex and marine one for 4 years

#1449324
@Lester

We have been in litigation for four years. The boat was brand new and only used for 20 hrs. It’s been an ongoing nightmare that never ends .

#1449328
@Lester

We have a Marine Surveyors report confirming it was poorly manufactured. Too many things wrong with it.

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ID
#1214900 Review #1214900 is a subjective opinion of poster.
Location
Langley, British Columbia
Product
2014 Rh Boats River Hawk Renegade Boat
Cons
  • How they do not stand by their brand or honor warranty
Reason of review
Damaged or defective
Loss
$60000
Preferred solution
Full refund