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Viator - Wrong info on your side

I believe we were swindled with our trip. We booked our trip and when the time came for the hop on hop off tour bus for Nashville Tennessee we found out that the tour was it running. Spoke with George in customer service and he was rude regarding this matter making us feel as though it was our fault that this happened and that things were listed in a timely matter online. But we saw nothing to indicate that on the website.
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ID
#2698322 Review #2698322 is a subjective opinion of poster.
Preferred solution
Full refund