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Lexus Of Towson - Will not support the customer

The peeling paint on my 2010 Lexus GX460 is not being addressed by either the manufacture or the dealer.it`s past the 5year warrenty so the 65000 dollar car looks like an old Chevy ,dealer said they would repair it at cost ,they lied they did discount it but surely not cost,i have had the paint tested and the Ecoat has failed to do it`s job the Lexus corporation was informed of this and they don`t care,even though i own another lexus car and a toyota plus being a dedicated customer in the past and currently.You would think that the local dealer would support it`s customer,this dealership refused to do that infact the service manager accussed me of having the hood repainted.i proved him wrong but they did not care
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ID
#1214764 Review #1214764 is a subjective opinion of poster.
Location
Towson, Maryland
Cons
  • Poor warrenty on auto paint known problem
Reason of review
Bad quality
Loss
$1000
Preferred solution
repair the paint problem that`s all