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Verified Reviewer
Junior Reviewer

Bobs Discount Furniture - Still getting the round around

Bobs Discount Furniture - Still getting the round around
Bobs Discount Furniture - Still getting the round around
Bobs Discount Furniture - Still getting the round around
Update by user Aug 30, 2021

Now they're saying I need to pay 7999 to get the furniture repaired I said no I have proof proof they're saying top to Bob's Furniture they giving me the runaround still.

Original review posted by user Aug 27, 2021
Just got off the phone with an agent that had me on hold for an hour I finally hung up and use their text app still they couldn't help me either they trying to make me pay 7999 for someone to come out to look at the furniture that they need to be repairing Goof Proof keep telling me talk to Bob Furniture Bob's Furniture keep telling me talk to Goof Proof now neither one of them saying that they can fix the issues that I have with this furniture
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ID
#2817092 Review #2817092 is a subjective opinion of poster.
Location
Calumet City, Illinois
Pros
  • Fact you can pay thew progressive
Cons
  • Customer service were not professional
Loss
$235
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

I just want to point that progressive leasing was great

I just want to point that progressive leasing was great
Update by user Sep 19, 2021

OK five star furniture stepped up and gave me a new mattress and from. Bit I'm still waiting on them to get my head board. It's been two weeks now I've been asking them what they are going to do!

Original review posted by user Aug 17, 2021
Progressive leasing was great they sent me everything I needed. Now I have to send it to another company Mmontage, I'm waiting on them to do their part now.

User's recommendation: If you buy it try to pick it up yourself because delivery people's are probably changing front of her on you like I think they did on me.

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ID
#2785083 Review #2785083 is a subjective opinion of poster.
Pros
  • Affordable
  • I get to go home with my products
  • Ease of use
Preferred solution
Apology

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Verified Reviewer
Junior Reviewer

Bobs Discount Furniture - They're telling me I have to say it was an accident which I did tell them I accidentally broke a piece off of the sofa trying to take it apart

Okay I purchase furniture from Bob's discount I also purchased the Goof Proof plan for five years I told him I made a mistake and I broke the pan off to try to take the so far apart cuz I don't have any instructions they're saying I'm not covered up under my plan that's not right. They also said that I didn't tell them that it was a accident which I did then it would be covered I need to try to get my money back from these people some type of way

User's recommendation: Be careful what you purchase from Bob Furniture discount and I don't think it's them I just think it's the delivery people switching out furniture.

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ID
#2714499 Review #2714499 is a subjective opinion of poster.
Loss
$450
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer
Progressive Leasing - Trying to get my order number and use my warranty
Progressive Leasing - Trying to get my order number and use my warranty
Update by user Aug 17, 2021

I did speak to a agent. And she passed my information to her boss.

I just email her yesterday with more documents of the receipt so now I'm just waiting to hear back from them. And i hope that will be soon!

Original review posted by user Jul 18, 2021
I don't have my order number or my receipt but I do have the...
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ID
#2693981 Review #2693981 is a subjective opinion of poster.
Pros
  • Great payment plans
Cons
  • False advertisement
Loss
$500
Preferred solution
Let the company propose a solution