New Reviewer
Went to the arbys. On 15 NW in auburn WA. To order the Grand Turkey club that we order every week for my wife, The person taking the order stated we do not have that. Now we have ordered this every week at this location So I said if you don't know how to enter it...
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2 comments
#2036744

I have checked most locations of different Arbys. They have GRAND TURKEY CLUB.

For this person to refuse to give her name was a flag. Same location for the past 5 to 6 years! Same order! She was calling him a liar!

All I can say is "fast food service" has gone way down in the past years! Quality of food and CUSTOMER SERVICE!

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ID
#2693605 Review #2693605 is a subjective opinion of poster.
Pros
  • Good fries
  • Good roast beef
Cons
  • Poor product knowledge
  • Poor customer service
Preferred solution
Training in customer service and or termination of persons who refuse To change their work persona.