JENNIFER G Vca

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Magnet Lucky Online - Scammed

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Magnet Lucky Online - Scammed
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Updated by user Aug 16, 2021

After 30+ Emails and 32 days I got a full refund. It was exhausting.

Original review Jul 17, 2021
I ordered 2 - 'Giant Electronic Mystery Boxes' for $89.95 the Advertisement explained that I would receive $1299.99 in discontinued electronics from their warehouse. Catch is, I can't choose items. I received a small envelope with a pair of headphones and a selfie stick worth less than $20 on Amazon. I emailed customer service multiple times about the error. I ordered 2 Giant boxes, not a small envelope. They will only offer me a 50% refund, or I could pay to ship the merchandise back to a warehouse in China for $26. I explained that I didn't receive my order as agreed upon purchase and they refuse to send the full order. Only offers discount.
View full review
Loss:
$90
Cons:
  • Refusal to send correct order or refund for items not received
  • Customer service
  • Order received was wrong

Preferred solution: Full refund

User's recommendation: Do not use website- SCAM.