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Eastern Motors - Lackof Professionalism

My daughter and I brought a car from Eastern Motor's two years ago. The Car ended in an accident and was a total loss. Since then we have had multiple problems with getting Eastern Motors to submit the required documents to Gap Insurance so that all matters can be resolved. Should we not hear something soon I will be force to contact the Better Business Bureau.
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#2059469

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

ID
#2688439 Review #2688439 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland
Loss
$700
Preferred solution
Send requested documents to the to Gap Insurance so the order for the total loss car can be closed out.