New Reviewer

Viator - Refund

Viator - Refund
Hi, I booked my Horseback Riding Tours with Sliver State Horseback riding tours on Wednesday June 30 at 3pm and they changed the time to be 7:00 pm by that we taken an Uber to their place which we didnt know that we needed to pay for park entrance fee and we almost there in 5 min and they said they were leaving the tour which I spent a hundred + park fees to get there and I would like to have my refund back I understand their policies that theyre not give refund but I already talked to them and my situation is really sucks I just spent money for nothing by the way they told me to contact viator customer service because they said they get paid through viator and they dont have money to refund back at this point
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ID
#2688247 Review #2688247 is a subjective opinion of poster.
Loss
$172
Preferred solution
Full refund