New Reviewer

Beware of KingRay H.K. INT, CO, LTD!

Beware of KingRay H.K. INT, CO, LTD overseas in China. I live in the U.S. and have read some of the bad reviews of these guys. It's true, they are a horrible company to deal with. They claim that their factories can make a product like you want them to, but it doesn't work out that way and it is impossible to get a refund and get your money back. We dealt with them for a long time until we finally realized that they were not an honest company and that they never intended to give us what we wanted. We have been trying to contact them for weeks now and we get no reply. Don't do business with KingRay. You'll be sorry.
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ID
#179799 Review #179799 is a subjective opinion of poster.
Location
Danville, California
New Reviewer

KingRay H.K., INT, CO, LTD ARE LIARS!

If you are planning on finding a company to manufacture your product line, don't even think about using KingRay H.K. INT, CO, LTD from China. I read another review where someone said the same thing. They are less than ethical, to say the least. We tried to order a product line from them and were continually put off and told that the order would eventually be ready, and not to worry. Months later we have still not received our product and they kept our money, just like the other review I read. I feel helpless because they are in another country and there is nothing I can do, so I'm going to post reviews to let other people know not to use KingRay from China for you importing/exporting needs. What they do is promise you a product and then keep your money. All communication after that is cut off and there is nothing you can do about it. Keep away from this company. They are *** artists and frauds. THEY WILL LIE TO YOU AND STEAL YOUR MONEY!!! Kristin San Francisco, CA
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ID
#179760 Review #179760 is a subjective opinion of poster.
Location
Danville, California
New Reviewer

KingRay INT, CO Screwed Us

Are you searching for an overseas manufacturer for your bags or other outdoor products? I do hope you find what you're looking for, but whatever you do, DO NOT USE KINGRAY H.K. INT CO, LTD from China. As of today's date, we have been screwed royally by them. Over a year ago my wife decided to start her own line of bags, and after creating five dynamic designs she researched some overseas manufacturers and settled on KingRay to produce her bags. What a mistake. It has almost been a year and we have no bags and have paid them more than $2,000 USD and have been given nothing in return. They promised they could do the bags just like the designs we sent in, but that was a lie too. Every time we'd send an e-mail voicing our concerns, all we kept hearing in reply was, "Please, don't worry, it will be fine." Well, it was not fine. A few weeks ago we finally asked for our money back, but the salesperson we had been dealing with for months would not answer us back for days. Finally, a manager answered back saying that this man had been fired for dishonesty and for stealing customer information. Are you kidding me? For nearly a year we had been dealing with some sort of *** artist on staff? So I kindly thanked this woman and said, "In light of the circumstances I believe we would just like a refund." KingRay's solution was to take out $700 of "materials" they had used already and refund us the remaining $1,300. "But we didn't get anything for our $700 and months of waiting," I told her. They didn't care. So apparently I spent $700 on materials that they kept for themselves, and even after dealing with a dishonest representative for months KingRay did not want to lose any money. That's like going to a restaurant and finding a cockroach in your steak before you even take a *** and having the waiter take it away and charging you for half of it because they had to cook it. Good companies know that if they make a mistake, THEY FIX IT. They don't keep your materials and your money. But that's not the end. Since then I have repeatedly asked when we will receive our $1,300 and I got a response saying "Please don't worry. We don't have U.S. dollars in our bank right now. Give us some time." Since then I have asked three times for a date when we can expect the refund and I have been ignored. I fear this company is trying to take us for everything we have and give us nothing in return. If you want to manufacturer your product, best of luck to you. If you choose to use KingRay H.K. INT CO., LTD, you are playing Russian roulette and you will probably lose all your money. You've been warned. They are horrible!
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ID
#179055 Review #179055 is a subjective opinion of poster.
Location
Danville, California