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DO NOT BOOK WITH THEM!! We booked a boat tour at Navy Pier. Confirmation said boat leaves at 11. We show up at 10:45 to be told the boat does not leave until 1. I had a copy of the confirmation and not one person at any of the booths or on the phone could tell me why...
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1 comment
#2039438

To update this review, after several disappointing interactions with them, they did finally give us a full refund for our boat trip, so that was greatly appreciated! Thank you! Erin

ID
#2685258 Review #2685258 is a subjective opinion of poster.
Loss
$300
Preferred solution
Compensation for ruining an entire day of vacation due to incorrect time for boat departure on confirmation. We missed all our afternoon reservations.