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ADP - I had my check direct deposit to my Aline debit card but didn’t receive it

I started a job and had my direct deposit to my aline debit card but I didn’t receive it. The employer tells me it was sent to that account but after almost 2 weeks they didn’t return it back to the company so I haven’t got paid. I was told to opt in so I did after the fact and still haven’t received it or it wasn’t returned back to my employer. I have called both the card services and the employer. They are not professional it only takes to solve my issue is to stop payment or trace it.
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ID
#2699129 Review #2699129 is a subjective opinion of poster.
Location
Memphis, Tennessee