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Verified Reviewer | Vacaville, CaliforniaNutrisystem - You emailed me
User's recommendation: Don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Concord, CaliforniaNutrisystem - The lack of customer service and c/s phone support
Nutrisystem-5 different accts-messed up on my selection-spoke with nice lady and said she understood because their system is so old so she was going to make sure I get the uniquely yours because I was sent basic and didnt want. She said no problem she understood and said she would transfer me.
When that dept. answered she was rude and I started to explain since the one that transferred me I thought for sure she would let that dept know what was going on. She was rude and curt and before I got another 5 words in I was hung up on asking me to fill out questionnaire. Unreal-this is the crap I have gone through is unreal.
I realized why that rude person hung up.
It was closed as their hours were now past my one minute.
What a screwed up place so I am back to square one. Im going to go to small claims court and get my money back for getting wrong plan which is NOT edible.
- All from above from others
Preferred solution: Full refund
User's recommendation: Buyer beware-backlogged and horrible phone assistance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNutrisystem - What a scam
I have nothing but problems with the company. Stemming back to when I ordered in phone and couldn’t speak to anyone because due to weather no one in office. I understand that Acts if God is no ones fault but the things since then are NOT acceptable.
Still waiting for my frozen foods. Should have been here over a week ago. After me complaining over and over someone finally listened and said they would send out the frozen foods quickly. Well, I have no idea when I will receive as there is no number to track to see if and when I will get.
About food I ordered Nutrisystem “throws crap” in for free week of food BUT doesn’t bother or even cares that I can’t chew anything crispy or chewy due to my health. The crap they sent I just threw away as I can’t eat it and don’t want to be tempted.
I am STILL waiting to start origram and wish I had an idea when I will get the replacement frozen shipment I never received.
I want to cancel my next shipment in April but don’t dare until I get my original shipment. I probably won’t even receive it by the time my next shipment is due beginning of April.
I delayed my next delivery to the latest date your company said I could reschedule it to. You are always in command. Unlike other businesses where they appreciate us consumers and want to make consumer satisfied. That is NOT your company.
It takes an act of Congress to get any answers to my account.
I do NOT recommend this program to anyone.
I will go to Weight Watchers because they appreciate their clients.
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Hello, Thank you for taking the time to post your review. We are sorry for the inconveniences you have experienced and would be happy to help you sort this all out.
Will you please send an email with your full name and phone number to consumerexperience@nutrisystem.com? Be sure to mention this review as well.
We look forward to hearing from you soon! -the Nutrisystem Consumer Experience Team