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Hertz - Rented car and back door does not work

We rented a car yesterday from you and the back drivers door does not open. It is a big pain traveling with kids that this does not work. I would like a partial refund or an upgrade with this purchase. I do not want to come back to airport if I can get one in Daytona that would b great. Please contact me ASAP by email or phone number. 920427****
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ID
#2674690 Review #2674690 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Some agents were very knowledgeable and helpful
Cons
  • Every1 in that location is a con
Preferred solution
Price reduction