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Zerorez - Complaint

I have a complaint and would like to speak with someone other than the current manager or supervisor at the Morrisville, NC facility, Kia (sp?) Kyah . She is avoiding my calls and not returning calls to me. I wish to speak with someone ASAP! I want my rug returned and wish to hear from someone ASAP! Please do no share my contact information with a 3rd party.

User's recommendation: Don’t send your rug out to them!

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ID
#2670261 Review #2670261 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full Refund OR my rug returned ASAP