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Total Av - Poor Service - Cancelled a yr ago but deducting Money from my Acct !!!

Total AV - Has been a Scam! After initial sign on, Nothing was done! So after a few months I cancelled their Service. ..... Yet, they have continued to bill and collect my Money... different amounts and sometimes (2) Twice a month (8.99, 9.99, 10.99) from my Bank card n even billing n collecting my monies through PayPal.... after i attempted to Block payments!!I have Emailed TOTAL AV a few times through PayPal n etc FURTHER CONVEYING MY CANCELLATION AND NEED FOR TOTAL REFUND....... AND HAVE had NI RESPONSE - but continued BILLING n Collecting of Money!
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1 comment
#2038233

Hello, We apologize if there has been some confusion regarding the charges to your account. If you feel you have been charged incorrectly, please email us at billing@totalav.com and we can rectify the situation.

If you have already been in contact with our Support Team, they will respond via email so please check your junkmail if a response has not been received. Kind Regards Sophie

ID
#2666508 Review #2666508 is a subjective opinion of poster.
Product
Total Av Subscription
Pros
  • Good advertising
Cons
  • Not getting what you paied for
  • Terrible service and service does not work
  • Issue with refunds after cancellation
Loss
$200
Preferred solution
Full refund