New Reviewer

Aunsoft Studio - No response from Aunsoft.

I downloaded the free version of Mac Blue ray ripper. The install went without problems, but when the program opened it locked up. Because I was in a hurry I stupidly downloaded the paid version, thinking that would be more stable. It installed just fine, but on opening the program just after the splash screen it failed. It popped up an error report dialog and I sent the requested information to Aunsoft. I've heard nothing from them and both reports have been sent for longer than the 48 hours response they promise. I just want to install the software. Is this real softwared or just another ripoff. What is their problem?
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ID
#1205756 Review #1205756 is a subjective opinion of poster.
Service
Aunsoft Studio Technical Support
Cons
  • No support
Reason of review
Poor customer service
Loss
$49
Preferred solution
Deliver product or service ordered