Eco Select Windows, Tacoma,WA did not fulfill contract but took over $7,300
I contracted Eco Select Windows (UBI 603 08* 524; WA# ECOSESW890CP) to install all new windows. I made a deposit of over $7,300, which has not been returned. I called Eco Select several times during 2013 to schedule installation. I was told that I would be contacted by the owner, Kevin Bonnett. He never returned my emails or calls until I filed a complaint with the Better Business Bureau on September 25, 2013. Here is the response that Kevin Bonnett (EcoSelect) gave to the BBB: "We are trying to contact our installers to get your install scheduled. We don't have an office person anymore so it can be hard to catch someone there. We will be in touch within the next couple weeks once Ron gets back from vacation." I called Ron, the Installer, to learn more about the situation. Ron, who was not on vacation, said he had to leave EcoSelect because he was not busy enough (only had work for 2 days/week). Kevin Sykes-Bonnet, the owner had his WA contract license suspended on 11/15/2013. His L&I was also cancelled.
Ultimate Vacation Network - Ultimation Vacation Network and Premier Escrow Services
Ultimate Vacation Network (UVN) is a timeshare scam. My experience with them has been the same as other complaints. They promise the sale of your timeshares, but continually request monies to be paid upfront, which they tell you will be reimbursed once the timeshares are sold. They never fulfilled the agreement, provided no services, and refused to refund a portion of monies. UVN is located in Troy Michigan, Premier Escrow Services, which apparently operates under other names is supposedly located in Florida. Contacts at UVN are Rich Nelson, Mathew Stevens, Monica Clark (who may no longer be there but was the person who always answered the phone). The merchant in Mexico is Integra Asecores Merc (Puerto Vallatra), whose back is Banco Santander, located in Puerto Vallarta, Mexico. Through my credit card bank, Chase,I disputed and redisputed the charge over several months. The merchant/bank refused to reverse the charge. This is the same mode of operation that others have complained about. Everyone needs to file a complaint with the Attorney General's of Michigan and Florida, as well as the Better Business Bureau of both states. See other comments for details.
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