New Reviewer
I signed up for the annual plan and was very excited. Used it for a bit and suddenly when I would log in, I would be prompted to choose a plan. When I checked the status of my subscription on the app it said it had expired. Seeing as I had not chosen to cancel and had...
View full review
View full review
1 comment
#2089317

Worst service ever. I still have 7 open tickets for technical support.

For whatever reason, my device does not get their signal. Despite their repeated promises, no one ever follows up.

HBOMax simply has the worst customer support in existence. Unhelpful and slow to respond.

ID
#2658266 Review #2658266 is a subjective opinion of poster.
Pros
  • Good shows and movies
Cons
  • Charged and got no service
  • Terribly ignorant support staff
  • Constant errors blocking shows
Preferred solution
I should get my full refund and a working annual subscription for my troubles. The lengths I have gone through to get this resolved and now cancelled are absurd.