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Verizon Wireless - I can't even begin

I bought a Ring doorbell and camera on 6/11/2021. After 4 days of complete aggrivation I returned it on 6/15/2021. Never set it up or took it out of the box because 3 different people could not set it up. but I am being charged $25 . Jeremy from Colonial Heights, VA was nasty and said I have to pay for it. I want to know WHY???
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#2654713 Review #2654713 is a subjective opinion of poster.
Pros
  • Emile is nice
  • Customer service is a problem
Cons
  • I hate trying to use the website
Loss
$32
Preferred solution
Full refund