New Reviewer

Chevrolet - Customer complaint

I called July 1, 2021 and made an appointment to bring my car in and fix the problems . Car cutting off. I arrived 7:30a.m. on July 2, 2021, checked my car in and was told I would a call before 12 noon letting me know the issue and the cost. When 12 noon came, no call, I called the business back at 12:30p.m. and my advisor wasn't available. Went to Ourisman to pick up car and the key was lost. Help! PITIFUL SERVICE

User's recommendation: Never go to Ourisman Chevrolet Branch Ave. Temple Hills, Md.

View full review
ID
#2652222 Review #2652222 is a subjective opinion of poster.
Location
Suitland, Maryland
Pros
  • Nice people
Cons
  • Poor service and accountability
Preferred solution
Free service, a written apology and a discount or future service