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Ross Dress For Less - Defective item

I purchase a pair of shoes 2 days ago i worn the shoes today and the heel came off .. so i brought them today same day i worn them and they refused to exchange the defective shoes because they stated the shoes were too worn out.. i bought these shoes 2 days ago and brought receipt with me too.. unbelievable.. i didnt want my money back but to replace them

User's recommendation: Check items prior.

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ID
#2650034 Review #2650034 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Always find something i like when i go
Cons
  • Poor customer service
  • Bad service
Loss
$45
Preferred solution
Full refund