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Best Buy Canada - I WAS LIED TO!

I was told when I bought this package, in no uncertain terms, any kind of help I needed I would get! I found out that's not the case! I needed some tutorial help completing adding graphic to an MP3 file. WELL THAT'S NOT THE CASE! (''any kind of help I needed I would get'') WAS A LIE!
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ID
#2646721 Review #2646721 is a subjective opinion of poster.
Location
Surrey, British Columbia
Preferred solution
HELP