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Supercuts - Horrible service

I have been a loyal customer for sixteen years at your location on FM 1960 and Champions Forest in Houston. Today I went to the shop for a haircut and was told the wait was 45 minutes. That was okay by me but after waiting for about 40 minutes one of your employees put a walk-in in front of me. He had no appointment but he was clearly an acquaintance of your employee. Not a good way to do business and you have lost me as a customer.

User's recommendation: Don’t use Supercuts.

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1 comment
#2028722

You are not a loyal customer. A loyal customer does not let one bad experience in 16 years stop them from ever going back.

ID
#2644515 Review #2644515 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Nothing. You lost my business.