New Reviewer

Discounted Wheel Warehouse - Frustrated!

Ordered a tire for a customer on Feb 8th. I called for status on Feb 21st. Stayed on hold multiple occasions fo 30 min or more. Sent emails and no reply. Called an L/M for Mike the salesman and no return call. They do not have the tire and I am angry that they did not tell me sooner. The worst part is they charged me and I have to dispute it through Pay Pal. Mike sends me 2 emails stating that they won't charge my account. I replied that they did and to remove it. Its Feb 28th and still no credit yet. I will have to wait until March 5th for Pay Pal to reverse the charge. I tried to post on there Facebook page and review them. They just decline to post it. I would guess the reviews are managed and you can't really tell if they are reliable.
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2 comments
#1439049

You tried to cheap out and this is what happens -- Discounted Wheel Warehouse ?

#1439063
@William

I work at Legacy Ford in TX. I tried to buy 1 discontinued tire for a customer that has his car in my shop.

They said they had the tire. Only 2 companies said they had the tire.

I had a 50/50 shot to use the best one. I made the wrong decision.Thanks for you kind comment William!

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ID
#1199498 Review #1199498 is a subjective opinion of poster.
Location
Fullerton, California
Service
Discounted Wheel Warehouse Customer Care
Pros
  • Never again
Cons
  • Not getting what i paid for
  • Just took my money and gave me a headache
  • Massive wait times when calling
Reason of review
Poor customer service
Loss
$95
Preferred solution
Full refund