Profile Info
Wrist Band - Terrible Experience
Preferred solution: Deliver product or service ordered
Taxact - Stay completely away from this garbage company.
Stay completely away from this garbage company. What a scam.
They knew our filing partnership return was late by a month and offered no guidance. We didn't realize the error, thinking April 15th was the last date to file. We made no money last year. So this was a hardship and we needed an inexpensive option just to get the return filed.
Of course, they took the money to file and e-filed like everything was perfect.
And then we received the huge penalty from the IRS because we were late. When asked why they didn't inform us of the late status and the possible upcoming penalty, they said "that's not our job".
Perfect.
Preferred solution: Full refund
Mint Mobile - Garbage service. Liars. Big Run Around.
Preferred solution: Full refund
RingCentral - OMG What a TERRIBLE COMPANY
Why bother going through all the details, there's plenty of other horror stories here to read about this horrible company.
Long story short, do not give them your credit card for any reason during setup (unless you are SURE you want their service). They make it super easy to give them your credit card and IT TAKES AN ACT OF CONGRESS TO CANCEL with them.
You must call them to cancel and it's a nightmare. It reminds me of the worst scams of the 1990's.
They run you around. Lie to you. Put you on long holds. And then when you FINALLY get someone on the phone to cancel the service, they play games with you just to make the already grueling process unbearable.
Die Ring Central. You are an abysmal company.
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It is not TaxAct's responsibility to notify you of filing deadlines. That is your responsibility.